Out-Of-Network Insurance Reimbursement

You can opt-in to our simplified out-of-network reimbursement process in just a few easy steps:

1

Schedule Your Appointment

Get an Estimate

As you prepare to schedule your first appointment, you can call the number on the back of your insurance card and ask what amount they reimburse for "out of network psychotherapy." Be sure and ask for both individual and couple therapy reimbursement rates as applicable.

2

Before Your Appointment

Request Automatic Superbills

Before your appointment, or at anytime after, let our client support team know you'd like to opt in for automatic superbills at the end of each month. Then our Electronic Health Record system, Simple Practice, will automatically generate and email you a superbill every month, which is the document insurance companies need in order to reimburse.

3

At the Beginning of Each Month

Submit Your Claim

After signing into your health insurance website, you'll find and fill out the "out-of-network claim form" required by your insurance carrier and attach the superbill. This should only take a few minutes. If you can't find the form, you can call the number on the back of your insurance card.

4

In 30-45 Business Days

Receive Reimbursement

Once your insurance company has processed your claim, you will receive an Explanation of Benefits (EOB) and reimbursement check if eligible within 30-45 business days.

Our Reimbursement Process

The team at SCC is passionate about ensuring our clients get the treatment they need. We can provide you with the resources you require to submit your insurance claims for our services, quickly and painlessly.

Going to an out-of-network therapist can come with several benefits. They can provide highly personalized services, quick booking and more frequent sessions than in-network providers. For people that are looking to use insurance benefits for counseling, some out-of-network services are eligible for partial reimbursement.

Will I Be Reimbursed for Out-Of-Network Therapy?

In most cases, yes. You can submit your claims for out-of-network insurance reimbursement using your carrier’s online form along with the superbill automatically generated and emailed to you each month. This process means you will need to pay your therapist for the entire session when you receive their services, but your insurance company may be able to send you a check to reimburse a portion of the cost.

We Care at Stanford Couples Counseling

At Stanford Couples Counseling, we ensure quality care from our licensed therapists. You can visit us in-office or take advantage of our online therapy services. We’d like to help you choose a specialized therapist to fit your needs today.