How to Opt-In — SCC Can Submit Your Claims for Out-Of-Network Insurance Reimbursement

If you opt-in, we use the following reimbursement process for out-of-network counseling:


Schedule Your Appointment

Get an Estimate

As you prepare to schedule your first appointment, feel free to contact our team at (972) 841-1731 or fill out this form if you would like to receive an estimate for out of network reimbursement. There is no cost to receive an estimate from our team.


Before Your Appointment

Fill Out Authorization Form

Before your appointment, fill out the authorization form included in your intake packet. This form authorizes us to submit information to your insurance company on your behalf. You can always opt in at a later date by contacting our customer support specialists.


After Your Appointment

We Submit Your Claim

At the beginning of each month, Stanford Couples Counseling will submit a reimbursement claim for any and all sessions from the previous month for you at no cost.


In 30-45 Business Days

Receive Reimbursement

Once your insurance company has processed your claim, you will receive an Explanation of Benefits (EOB) and reimbursement check if eligible within 30-45 business days.

Our Reimbursement Process

The team at SCC is passionate about ensuring our clients get the treatment they need. We can provide you with the resources you require to submit your insurance claims for our services.

Going to an out-of-network therapist can come with several benefits. They can provide highly personalized services, quick booking and more frequent sessions than in-network providers. For people that are looking to use insurance benefits for counseling, some out-of-network services are eligible for partial reimbursement.

Will I Be Reimbursed for Out-Of-Network Therapy?

In most cases, yes. Stanford Couples Counseling can submit your claims for out-of-network insurance reimbursement. This process means you will need to pay your therapist for the entire session when you receive their services, but your insurance company may be able to send you a check to reimburse a portion of the cost. At SCC, we use Reimbursify to manage the reimbursement process.

How Does Reimbursify Work?

Reimbursify is a service that allows us to submit reimbursement claims for you should you choose to opt in. Reimbursify offers many benefits, including:

  • Fast turnaround times: Your claim is optimized and processed quickly with Reimbursify. The mobile app bypasses paper forms, getting your claim to your insurance company sooner than if you had sent it through the mail.
  • Acceptance everywhere: Reimbursify works with any private insurance provider. Whatever company you use, Reimbursify ensures you have the opportunity to get your money back.
  • Guaranteed delivery: Your claim will go straight to your insurance provider, skipping past the slower mail options. You can rest assured knowing your claim will end up in the right place.
  • Full reimbursement return: Every cent of your insurance reimbursement will be sent back to you. Reimbursify does not take any percentage, nor does SCC.
  • Frequent status updates: Reimbursify offers real-time updates so you can follow the status of your claim at every step. It enables you to know exactly when you will get your money back.
  • A comprehensive claims history: Every claim you have submitted is organized into one place. Reimbursify will also display the status of each claim so you can stay up to date.

By using Reimbursify, you will enjoy fast and timely reimbursements. Using Reimbursify is simple:

  1. Pay your therapist after a session and receive a receipt.
  2. Let SCC submit your claim to your insurance provider on the Reimbursify mobile app.
  3. Wait for updates about your claim.
  4. Receive reimbursement from your insurance provider.

We Care at Stanford Couples Counseling

At Stanford Couples Counseling, we ensure quality care from our licensed therapists. You can visit us in-office or take advantage of our online therapy services. We’d like to help you choose a specialized therapist to fit your needs today.